DIGITAL AGILITY BLOG Archive: May, 2014

Online Reputation Management (ORM) | Part Two: Responding to Reviews
Xynergy

Online Reputation Management (ORM) | Part Two: Responding to Reviews

According to a recent survey done by research firm, Dimensional Research, “90% of consumers say online reviews impact buying decisions.” So, if you’re operating under the notion that online reviews don’t matter, you’re wrong.

 

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The digital era in which we live is…