DIGITAL AGILITY BLOG Archive: April, 2014

Online Reputation Management (ORM) | Part One ORM, Defined
Xynergy

Online Reputation Management (ORM) | Part One ORM, Defined

Just a few years ago, communication on the Internet was one-way. Businesses would communicate with their customers as if holding a megaphone. This top-down communication made the megaphone holder the ultimate authority. Sure, consumers had…